As standard our furniture delivery includes one driver so you will be expected to assist with unload and therefore you will need to be present to receive your goods. The driver is not responsible for furniture moving or placement within the home. The driver is not responsible for assembly. We do not accept any responsibility for damages incurred during placement or assembly.
Free collection of mirrors, wall art and furniture is available, please email for details before purchase.
Returns
If you are unhappy with your purchase it is your right to return the product(s) within 14 days of the delivery date for a refund (excluding delivery costs). To be eligible for a return, your item must be unused and in the same condition that you received it and in the original packaging.
You are responsible for the cost of returning your items (unless the item arrives faulty, damaged or the incorrect item has been received). On furniture orders the cost occured on delivery will be excluded from the refund along with a collection cost. We recommend using a tracked or recorded returns service as we are not responsible for lost parcels.
Please allow 3-5 days for refunds to be processed once goods have been received. Our returns policy does not apply to Sales / Clearance items or custom made to order pieces. These items are non-refundable.
To return an item please follow these three steps:
Email us at sarah@slouiseinteriors.com. Please note your order number and advise if you would like a refund or exchange. Customers are responsible for all shipping costs when returning or exchanging products and furniture. Sarah Louise Interiors only covers the shipping cost for faulty products.
Please pack and return your item in its original unused condition. All returns are your responsibility until they reach Sarah Louise Interiors.
Send your returns to:
Sarah Louise Interiors,
Spectrum, Unit 4044, Kingswood Avenue, Citywest Business Campus, Naas Road, Dublin 24, D24 T6YE, Ireland.
Please note:
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Faulty Items
If you receive damaged goods please email us a photograph and request either a refund or an exchange.
Any faults with the item need to be reported to us within a 2 day period of your delivery.
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Can be used anywhere for styling. They are beautiful quality, just can’t fault them!
I recently ordered a mirror from Sarah Louise Interiors, it was really beautiful but unfortunately had a crack in one area. I really appreciated Sarah’s efforts in sorting the issue very quickly, she was very kind and showed great customer service. I will definitely be repurchasing with her.
A lot bigger and heavier than I was expecting (but in a good way). Beautiful statement piece.
Looks perfect on our new built in unit, really expensive looking frame. Very happy with our purchase
Exceptional service, speedy delivery despite the current situation and great product. Delighted -thank you
