Tufted Wool Rug
Made with 100% pure new wool our tufted rugs add elegance and quality to your home.
Wool is the most popular floor covering material as it is natural, hard-wearing, versatile and supremely soft underfoot. With its insulating properties it is the most luxurious and cosy floor covering choice.
Please note that there is an 8 week lead time for all rug orders.
General maintenance:
In general, to preserve the original beauty of your rug, avoid placing it in a wet place. Avoid exposing it to a strong source of light. Don’t vacuum too much, once a week as gently as possible in order not to damage your rug. Regularly shake your rug outside to remove the excess of dust
Removal of stains:
To clean your rug made in wool, ensure you:
- Clean the stains from the outside to the inside (to avoid spreading it)
- Use a white cloth/sponge so as not to stain your rug more
- Do not use household products like liquid soap or even ammonia
- Use a mix of sparkling water and baking soda to remove stains
Instructions:Step 1: Pour a bit of sparkling water on the stain with a sponge
Step 2: Gently wipe the stain with a brush
Step 3: Leave on for about thirty minutes
Step 4: Sprinkle baking soda on your stain
Step 5: Leave it to dry and admire!
Other Information:
Style : Tufted
Pile Height : 8.2mm
Materials: 100% Pure Wool
Pile Weight: 1.05 kilograms per meter squared
Total Weight: 2.134 kgs/metre squared
Please see estimated delivery times on each product page. Most items are delivered sooner than these times but please allow this time for delivery. If you need an item in a hurry please send an email to sarah@slouiseinteriors.com.
Point of delivery
Please check the contents of your delivery immediately. To ensure that all of your items are accounted for and the packaging is intact and unopened. All risk of damage and loss becomes your responsibility at the point of delivery
If you find that your product packaging is damaged upon receipt do not accept delivery unless you are sure the product within is undamaged.
For items that are ordered in, when the items arrive into stock you will be contacted to arrange delivery. You must be available to accept delivery within one days of the item arriving in. We cannot store items for longer than this time.
Delivery Charges
DELIVERY TO IRELAND & NORTHERN IRELAND
- Nationwide courier delivery - €8
- Mirrors €60
- Furniture delivery- €60
- Wall Art- €20
Returns
If you are unhappy with your purchase it is your right to return the product(s) within 14 days of the delivery date for a refund (excluding delivery costs). Certain exclusions apply, please check individual product details.To be eligible for a return, your item must be unused and in the same condition that you received it and in the original packaging.
You are responsible for the cost of returning your items (unless the item arrives faulty, damaged or the incorrect item has been received). On furniture orders the cost occured on delivery will be excluded from the refund along with a collection cost. We recommend using a tracked or recorded returns service as we are not responsible for lost parcels.
Please allow 3-5 days for refunds to be processed once goods have been received. Our returns policy does not apply to Sales / Clearance items or custom made to order pieces. These items are non-refundable. This does not affect your statutory rights.
For purchases where a product is out of its packaging or the seals are broken, a restocking charge of 15% will be applied. Sarah Louise Interiors reserves the right to refuse a refund of any kind, on any item if the product is not returned in a fully re-sellable condition.
To return an item please follow these three steps:
Step One
Email us at sarah@slouiseinteriors.com. Please note your order number and advise if you would like a refund or exchange. Customers are responsible for all shipping costs when returning or exchanging products and furniture. Sarah Louise Interiors only covers the shipping cost for faulty products.
Step Two
Please pack and return your item in its original unused condition. All returns are your responsibility until they reach Sarah Louise Interiors.
Step Three
Send your returns to:
Sarah Louise Interiors,
4-5, Burton Hall Rd, Sandyford, Dublin 18, D18 A094, Ireland.
Collections
Address for collections is
4-5, Burton Hall Rd, Sandyford, Dublin 18, D18 A094, Ireland, Ireland.
Faulty Items
If you receive damaged goods please email us a photograph and request either a refund or an exchange.
Any faults with the item need to be reported to us within a 2 day period of your delivery.
